Support
Get help with TankForge.
We’re here to help. Start with a common question below, or email us and tell us what happened.
Troubleshooting checklist.
- Update to the latest supported operating-system version and the latest TankForge app or browser version.
- Confirm internet connectivity and retry after force-closing and reopening the app.
- If notifications fail, verify notification permissions in the relevant iOS, Android, browser, or device settings.
- If sign-in or refresh fails repeatedly, sign out and sign in again.
Contact support.
Tell us what you were trying to do and what happened instead. If you have them handy, the details below can help us investigate.
What to include
Your TankForge username, device model, operating-system version, app or browser version, and a short description of what you expected versus what happened.
What not to send
Do not send passwords, one-time codes, payment card data, or private medical information. If verification is needed, support will ask for the minimum required details.
Data requests
To request account deletion or data export, email [email protected] from your account email with subject line TankForge Data Request.
For step-by-step deletion instructions, see Delete your TankForge account. For legal terms, see Terms. For data handling details, see Privacy Policy.