TankForgeTankForgeAvailable on iOS, Android, and web
Support

Get help with TankForge.

If something breaks, include enough context for a real diagnosis on the first pass. TankForge support works best when the report is specific and reproducible.

Email[email protected]
Response time1-3 business days

What to include

Your TankForge username, device model, iOS version, app version, and a short description of what you expected versus what happened.

What not to send

Do not send passwords, one-time codes, payment card data, or private medical information. If verification is needed, support will ask for the minimum required details.

Contact

Email: [email protected]

When you contact support, include your TankForge username, iOS version, device model, and a brief issue summary.

Common requests

  • Account access issues such as sign-in, verification, token, or session errors.
  • Data sync issues involving tanks, maintenance logs, favorites, or shared views.
  • Share link problems or caretaker access questions.
  • Push notification troubleshooting.
  • Privacy and data requests such as export or deletion.

Troubleshooting checklist

  • Update to the latest iOS version and latest TankForge app version.
  • Confirm internet connectivity and retry after force-closing and reopening the app.
  • If notifications fail, verify notification permissions in iOS Settings.
  • If sign-in or refresh fails repeatedly, sign out and sign in again.

Important safety notice

TankForge support and app content are informational only. We strive for accuracy, but cannot guarantee any recommendation, alert, compatibility result, or dosage guidance is 100% accurate.

TankForge is not a veterinary, medical, or emergency service. For urgent livestock health issues, seek qualified professional advice immediately and follow product labels exactly.

Data requests

To request account deletion or data export, email [email protected] from your account email with subject line TankForge Data Request.

For step-by-step deletion instructions, see Delete Your TankForge Account. For legal terms, see Terms. For data handling details, see Privacy Policy.